Wisconsin Forums

[Kelly68]

Things just seem to be going from bad to worse here. I am at my wits end and finding it very hard to stay focused these days. I was asked to share what last happened here regarding the whole furnace issues that seem to be never ending.

My furnace guy was in last week Tuesday to fix the building code violations. Before he left he made sure he had lots to tell me. He mentioned he is done with this and his hands are done with this whole mess. He took out a "comfort plan" which gives other YORK people the right to come in if something breaks. He bought this out of his own pocket. I told him and who do you think I can get from YORK when the other local ones said they won't touch your work with a ten foot poll? We argued with that for a while with no resolution.

Then he and others have said that he has done nothing wrong. It is all the right equipment and nothing is his fault. How others agrees that at this point they feel I am sabotaging the equipment cause there is no way two furnaces could be faulty. I looked at him and said I would bet my kids lifes that I did not touch any furnace down there. He said I find that hard to believe and don't believe you. Along with that letter I wrote in the paper. How it was only written to cause him grief and the rumors I am spreading in town about him. I said, did you see your name in that letter? No. Could I have, yes. He said legally I could not. I said are you sure about that because I have a lawyer who told me that if it was her she would say your name in every other sentence. I have nothing to hide and it was all the truth. BUT...that letter was to help me save my business, not to personally bash you. He didn't agree with that either. Said that he lost his a$$ three times over on this job. He has taken such a loss on this job.

Well....I got the "comfort plan" in the mail. It only lists the ONE furnace. I asked what about all my other equipment and I was told that they are off warrantee. I said What? No they are not. The guy from Ferguson said Josh told him they were. I read my contract word for word that my equipment comes with a 5 YEAR PARTS AND LABOR. He was shocked that Josh told him differnent. He was going to check in on it. Well, I get a call back yesterday and was told that YORK will NOT honor this company's warrantee. All they will honor is the comfort plan he took out. If I want the 5 years on all of it like my contract said, I will have to go back to Josh for it. So here I sit with being told that because Josh backed out on this whole mess, YORK WILL NOT honor his warrantee plan he had with me. So if something goes out in the other 3 pieces of equipment only certain things are covered yet under manufacturer's warrantee but I am responsible for all labor costs. How is this fair to me when I paid $8500 for all this WITH a 5 year parts and labor on all my stuff?

I am at my wits end here. I do not know what to do anymore. Easy thing would be to hire an attorney...but I do not have the money for that at all. Finned Friends and KARS is barely keeping it's doors open with paying just shy of $700 a month to the electric company. Unless a miracle comes in this month I will be about $400 short on what needs to be paid to keep this going for the month of July. This is killing me as I am the victim here and I am treated like I am the bad person in this whole mess.

Please, anyone...if you know any attorney's or anyone that could help me...I am being literally taken advantage of. Tell everyone you know that loves fish about me and maybe they would be willing to send a small donation in to help me meet my goal this month. I am on my knees praying to God for answers and help to keep the faith that this will all work out.