Well, that is what I would have thought. That is why I contacted the other two YORK dealers in the surrounding area who both said they wouldn't touch this mess and told me they felt sorry for me and good luck with the person who installed it. That is when one of them contacted the district reps for YORK who came in and told me that seeing this man got paid $9000 for this job, YORK wants him to personally to make it right, no matter what it takes. But this guy won't return my calls or acknowleged the fact I exist. It is a vicious circle.
And as for the legal aid thing. We don't qualify because they go by family income. Even though my husbands hours are reduced they still claim all income and my 20 year old still lives with us working partime and going to school full time.
This is such a mess. I did get a $5 dollar donation over the weekend.
But I also rescued 4 fish today. Monsters. One large Oscar, another smaller oscar that needs a lot of tender loving care to nurse him back to health. He is severely beat up and lots of wounds to treat. He looks awful, but on the plus side he did eat tonight for me. Plus a LARGE cichlid and a huge Green Severum. It has been a long day with only 4 hrs of sleep last night.