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Re: My fish rescue business is in danger. Can you help?
Kelly, I think I can speak for everyone when I say we are relieved that the extremely short term crisis has been resolved but that much work still needs to be done to keep the Fish Rescue SAFE in the near future.
Please give us the name of the manufacturer of the equipment which was installed but failed miserably to stand up to the task it was suppose to handle. We could contact them and give our "2 cents worth" encouraging their cooperation at the very least so a qualified person can work on the equipment, or THEY can send out a qualified person to work on THEIR EQUIPMENT to make things right. Word of mouth is a really good or a really bad thing. I believe an equipment manufacturer would want to repair their equipment and the damage it caused, as well as make financial compensation to you before any bad word of mouth tarnishes its corporate reputation for making equipment that may be not up to basic standards much less being energy efficient....there is also the slant that they need to stand behind their equipment: breaking down 18 times this winter would suggest to me that it is more than just an installer problem.
Yes, you need to legally go after the installer, but you also need to go after the manufacturer as something must be basically wrong with the equipment. I wonder if there is a "Lemon Law" for equipment like there is for automobiles. Lauri
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