Quote:
Originally Posted by CarolsCritterCare
I'm running windows XP professional
Computer is a Dell Dimension 8250
Printer is a Epson Stylus Photo 825
Any ideas greatly appreciated.
|
ok first click start-my computer. right click, select proerties. this will bring up a screen, select the hardware tab, click device manager, and make sure that there are no yellow or red error icons. if there are, you need to install more drivers. you can get the ones you need from dells website. also make sure your windows is completely up to date. if that is all ok check your usb cable if you have a spare. it sounds to me however, that your usb drivers may not be properly installed. if that doesnt work let me know, and I'll go from there.
