I have a problem with my computer. It will not let me access the Internet and does not recognize our new modem.
Our computer was acting sluggish and started telling me it could not access certain pages that the web page cannot be found etc.
Then it simply would not let me on the Internet. I called SBC service, they tested the lines etc. and said my modem was not working 100 percent. They did not think it was the modem though. So they offered to come out and check the outside lines but would not do that unless I made an appointment to come in the house and check the filters etc at a cost to me. I told them we could check out own filters I was not paying.
Anyways, we put new filters on and also took the modem that we actually just purchased little over a month ago back and exchanged it for a new one.
All set up, tried and our computer still would not connect. It tried to load the modem but would not do it.
So I suggested we get our other computer (not hooked to the Internet) and switch our towers and see what happens. Presto! This one works. Got right on. Since all my pics and information is on the first computer not to mention it is a much better and newer and more expensive computer I don't want to stay with this older (window me).
I asked around and the answer came back that it is not the computer but a windows problem.
Does anyone know what this is and what can be done? A friend of mine said he could fix it but won't be able to until maybe this weekend. If it is something simple maybe someone can give me an idea what to do? (in easy terms please). lol
