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Originally Posted by pk
I still find so many times that people that post things for sale simply do not respond when you write to them.
I love the classifieds on the bubbler and check them several times a day to catch all the new ones, but somehow people putting ads in have to understand that once they put an ad on they really need to check their messages.
I wonder if on the section where the person is filling out the ad they want to post if there could be in bold, a message saying to please respond when someone contacts them etc...
Recently I responded (again) to an ad. First I sent an email. Then I sent a private message telling them I sent an email. Then I sent yet another email. I am now going to try putting something in their guest book. But really, how many times should you have to try to contact a person before giving up?
OK, lol that's my grip for the day.
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I hear you.
Someday we aim to have a 'seller rating' so buyers can give feedback. Sellers, too, much like eBay.
In the meantime, may I suggest this:
Go to their guestbook and say that you've sent a PM. Go back when you've sent an email. Go back again in a few days if you haven't heard anything and express disappointment that you've contacted them twice with no reply.
The only trouble with the suggestion above is that we're all free to delete GB entries on our Member page.
One good thing we've done recently that may be helpful is that we've changed the ad placement to recommend that sellers list their phone number (we used to discourage it, now we encourage it). If you reply to a phone number and leave a message, I'd note that in the GB, too.
Finally, if you've done the things noted above and still get no reply, go to the 'Detail' view of the ad and click on 'Report Abuse' (doing so captures the address of the classified ad detail page). Tell us what happened via the contact page that will come up. If we see GB entries and we see the Member hasn't even logged in, we'll delete the ad to help save other Members from a frustrating shopping experience.
That's it for now. Thanks for sharing the vent here. Knowing the problem is half the solution, right? Hope you find these tips useful.
Regards,
Keith
