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Old 02-11-2007, 12:41 PM   #8 (permalink)
keith
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Name: Keith
Join Date: Sep 2002
County: Waukesha
Community: Sussex
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More work but might help...

Quote:
Originally Posted by pk
Quote:
Ok,, gotta vent here,,,, one thing that bugs the daylight outta me is when someone places an ad on the bubbler,,, another memeber takes the time to search ads, finds something they are interested in,, they send a message, email, private, guestbook,, etc..... then NEVER hear from the member who placed the ad.
I found a little puppy I was interested in getting more details on and since the seller said they would send pics etc. if an email was sent asking, I did just that. I then sat back and waited, checking my emails over and over to see if I received the pictures back. NOTHING.

So I guessed the seller must have sold the little puppy. Then a while later I noticed an ad on the new ads section and it was again the same ad about the little puppy. Well I'm all excited thinking that maybe I still could get some info. So I sent an email again asking, please send me some info etc...still NOTHING.

Why do people post and then post again...and then they don't reply?? Doesn't make sense.

I don't expect an answer lol just wanted to vent!

thanks! I feel somewhat better now. But I still would love to get some info on this little guy.

oh well...maybe tomorow I'll get an email.

pk
Here's a tip or two that might help. Newbs probably more than the Vets posting here.

1) Many of the replies we see for classifieds are along the lines of "Where are you located" or "Is it still for sale". I would strongly suggest that those replying to adds just check the Member page (by clicking on the Member name) to see where someone is located. If someone wants to know if an item is still for sale, they should also provide a phone number (if they're comfortable with that) and more info, like "I'm really interested, but not at a lower price" or "can you give more details"

I really believe our video aids will be a big help to the people who use them. We may even put up a separate site or page somewhere with lists of considerations for classifieds posters and for classifieds repliers. I've wanted to do this for a long time.

2) Consider placing a message in the guestbook of the advertiser. Something like, Just sent you a Private Message about your (item) for sale. Hope to hear from you soon. If you don't get a reply in a few days or a week, try another one, then post in the guest book again. Sometimes people do get wrapped up in work (who: me?) or go on vacation. Patience is always a virtue. Nevertheless, if someone doesn't reply after xx days, get the Member's name (the exact name) and go to Contact Us to alert us. We can then see the history in their GB, and either contact them or just delete the ad. It would be a better service to our viewers to get rid of ads that are not monitored.

3) By the way, when you go to a Member's page, you can see their last login date. All too often someone comes here, posts an ad or three, then never returns. That'll help us stop that practice to follow up on those that don't. Sooner or later we'll program appropriate stuff in, though we want to be careful for the sake of those who are actually vacationing, have a family crisis, etc.

Thanks for venting here. It gives us the chance to make the place better.

Regards,
Keith
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