Ya'all are right.
First thing: I think we should encourage rather than discourage phone numbers.
Second: EVERY classified poster should get a weekly email telling recapping the ads they have on theBubbler (headlines, number of days remaining, etc.) that reminds them to check in for PMs.
Third: Active users do a LOT of PMing. Infrequent and inactive users do not. I personally have thousands of PMs that have not been replied to. We'll do an emailing soon as we can to those who have PMs waiting (preferably, for over xx days, so we're not spamming active users who just got one yesterday).
Fourth: Your suggestions welcome.
Fifth: One day we'll have a rating system to give feedback on free classifieds advertisers. Response time might be a separate category.
I feel your pain, too.
We're doing all we can to make our
www.WisNetwork.com sites the best they can be for Wisconsinites, anchored by theBubbler. It takes time and costs a LOT of $$$$$. Once again, and with all due respect, we have to take care of our paying customers first. They're the ones who enable us to devote so many resources to this site.
Sixth: One good thing...make that one GREAT thing: We'll be adding video tutorials to the Help / FAQs soon. I really believe those will help people take advantage of all theBubbler.com has to offer.
Regards,
Keith
